Wardens – Mobile Support Officers

July 2014 - Halsdon Ave 2Mobile Support Officers and the EDDC Home Safeguard System.

Devon County Council has decided to withdraw the monies paid to EDDC for the Mobile Support Officers who visit our residents living in EDDC Sheltered Housing and those who are self funders.

East Devon District Council is NOT going to withdraw the service but look at 3 options to continue to support our customers. Every customer has been sent a letter to explain the situation. Every customer will be visited by our Mobile Support Officers to make an assessment of their needs – required to meet the Devon County Council criteria, ensure every one is receiving the correct benefits and to help them with the personal budget arrangements about to be introduced. It will be very wise for these people to have a relative or trusted friend to be with them to ensure the details are correct and to help them when the decision is made.

Nothing will happen before April next year when we hope to begin a the new scheme. All customers will be kept informed but do not hesitate to ask. EDDC are here to help.